Long-Term RetentionPositive
38% have over 11 years of service at Serve You Rx.
Serve You Rx Company Culture
HealthcareAI-generatedServe You Rx is a pharmacy benefit manager (PBM) focused on streamlining complex pharmacy experiences and improving member outcomes by challenging traditional industry models.
Rapid ExecutionPBM TransparencyInternal DevelopmentClient Problem Solving
40/100
Moderate culture clarity
Measures how clearly defined the profile is, not whether the culture is good or bad. Methodology
Researched 3 months ago
Leadership
JJ
Justin Jasniewski
CEO
Serve You Rx is a healthcare company with 50-1,000 employees. Innovating and moving quickly to challenge the status quo.
Serve You Rx Culture Dimensions
Innovation
50
Process-drivenBoundary-pushing
Serve You Rx takes a balanced approach to innovation with a score of 50/100.
Hierarchy
50
Flat & fluidStructured & clear
Serve You Rx takes a balanced approach to hierarchy with a score of 50/100.
Collaboration
50
IndependentTeam-oriented
Serve You Rx takes a balanced approach to collaboration with a score of 50/100.
Work-Life Balance
50
Always-on hustleStrong boundaries
Serve You Rx takes a balanced approach to work-life balance with a score of 50/100.
Mission
50
Profit-firstPurpose-driven
Serve You Rx takes a balanced approach to mission with a score of 50/100.
Growth
50
Stable & steadyHypergrowth
Serve You Rx takes a balanced approach to growth with a score of 50/100.
What It's Like to Work Here
Serve You Rx operates as a high-speed, results-oriented pharmacy benefit manager focused on innovating past traditional PBM models. You will find a culture that prides itself on rapid execution, with leadership boasting the ability to implement new groups in 30 days or less. CEO Justin Jasniewski encourages a 'find a way to say yes' approach to client problems, pushing the organization to move quickly through strategic external partnerships and advocating for 'actual transparency' in the market. However, this high-performance environment translates into intense internal pressure. While leadership aims to prioritize patient care and clear goals, the day-to-day reality involves strict scheduling with little flexibility for personal needs like childcare. Internal mobility is heavily prioritized for long-term staff, evidenced by encouraging pharmacy technicians to achieve certification and take on expanded roles, which contributes to an unusually tenured workforce where 38% have over 11 years of service. Despite early-career employees occasionally struggling with stagnant pay and 'strongly implied' mandatory attendance at social events, the company's recent 'Top Workplace 2024' award suggests their people-first initiatives resonate with much of their established staff.
Serve You Rx Culture Highlights
- High-speed execution capable of 30-day group implementations.
- Strategic focus on partnerships, biosimilar utilization, and PBM transparency.
- Unusually high employee retention, with 38% of staff staying over 11 years.
- High-pressure environment with strict scheduling and limited flexibility.
- Recognized as a Top Workplace 2024 based on internal employee surveys.
Serve You Rx Leadership
JJ
Justin Jasniewski
CEO
Described as a 'status quo challenger' who prioritizes a 'find a way to say yes' approach to client problems.
HD
Heather Dilmore
VP of Operations
Operates on the philosophy that 'taking good care of her employees will inspire great care of patients.'
TB
Ted Boylan
President
Maintains an open-minded approach focused on clinical and member outcomes through collaborative questioning.
See your fit score
Take the culture quiz to discover how well you'd fit at Serve You Rx.
Take the quizHow to work the culture
Do
- Embrace a fast-paced, high-execution environment
- Focus heavily on clear clinical and member outcomes
- Challenge the status quo in client problem solving
- Seek out internal training and certification opportunities
Don't
- Expect highly flexible hours for personal needs
- Ignore strongly implied social event attendance
- Rely on traditional big three PBM models
04
Fit & playbook
Who does well here, who doesn't, and how to actually navigate Serve You Rx once you're in.
Thrives
You'll do well if
- Adapt well to high-speed execution and aggressive growth targets.
- Value job stability at an independent company that has been privately held for nearly 40 years.
- Have long-term patience to unlock internal mobility and development opportunities.
Struggles
You might struggle if
- Require flexible scheduling to accommodate personal or childcare needs.
- Are sensitive to critical management styles and high-pressure settings.
- Expect rapid pay raises after taking entry-level positions without pursuing internal certifications.
Find out if you'd thrive at Serve You Rx
Discover your culture fit and get personalized insights about how you'd experience working here.
Discover your culture fitWhat People Say About Serve You Rx's Culture
Synthesized from public sources · open to employees who claim their company
From the research
4 themesInternal PromotionPositive
Prioritize internal development and training, encouraging pharmacy technicians to achieve certification.
Company ReputationPositive
Named a Top Workplace for 2024 in Milwaukee based on employee surveys managed by Energage, LLC.
Aggressive TimelinesMixed
Implement new groups in 30 days or less.
Community
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